ࡱ>  7+bjbj 4 #+     8U!0p& ooooooo4rtPo o  oR  ooz^)Sg TJ^c:op00pcv&u&utSgSgp&u ioo0p&u :  Background Established in October 2010, LGSS is one of the UKs largest shared services ventures of its kind and is owned by Cambridgeshire and Northamptonshire county councils. We deliver a wide range of professional and transactional services to local authorities and other public sector organisations. We are proud to say that we are designed by the public sector for the public sector, and this allows us to develop solutions that really work for the public sector. Covering Cambridgeshire, Northamptonshire and further afield, we have a significant presence in these areas that continues to grow, with many local authority and public sector bodies that get their transactional and professional services through LGSS. LGSSs growing portfolio of public sector organisations across the East Midlands/East of England include Huntingdonshire District Council, Norwich City Council, Olympus Care Services and Northampton Borough Council. Northamptonshire County Council/LGSS wishes to appoint a qualified, competent and experienced, CiPD authorised training service provider to design and deliver all aspects of the CiPD Level 3 Foundation Certificate in Learning and Development Practice, to be delivered to practitioners involved in this area of work across Northamptonshire and Cambridgeshire. ---------------------------------------------------------------- 1. SCOPE Quotations are invited for the delivery of all aspects of the CiPD Level 3 Foundation Certificate in Learning and Development Practice. This will enable delegates to achieve sufficient learning and gain the skills and knowledge required to complete the relevant assignments and assessments to achieve the Certificate qualification. The module requirements are defined in part 4.1 below. The successful service provider will supply: All trainers All materials and resources including presentations/workbooks/study guides and their administration Tutor support for delegates CiPD Registration and Certification Progress and feedback to LGSS The trainers delivering the programme will be defined in advance and approved by LGSS. A copy of the C.V. for any proposed trainer/s should be included with the quote submission. LGSS will provide All venues The service provider will design and deliver CiPD accredited workshops for a cohort of up to 20 learners. LOCATION This specification covers activities that may be delivered at a variety of venues within Northamptonshire, Cambridgeshire and/or Huntingdonshire Dates/venues when/where the workshops will happen are detailed in section 4.1 3. TERM 3.1 The contract will run from 01 January 2014 to 31 December 2014. This specification is for the following modules within the CiPD Level 3 Foundation Certificate in Learning and Development Practice (see table below): 4. SERVICE REQUIREMENTS 4.1 Introduction and Context The service provider will be required to deliver CiPD accredited workshops, allocate and mark assessments and undertake all activities that enable learners to achieve the CiPD qualification within a timely and effective manner. Unit name Credit ValueMax No. of Delivery DaysDelivery DatesDeveloping Yourself as an Effective Learning and Development Practitioner4217 January 2014 & 05 Feb 2014Understanding Organisations and the Role of Learning & Development4111 March 2014Recording, Analysing and Using Learning and Development Information2102 April 2014Undertaking a Learning Needs Analysis3116 May 2014Preparing and Designing Learning and Development Activities3105 June 2014Delivering Learning and Development Activities6201 July 2014 & 11 Sep 2014Evaluating Learning and Development Activities3130 Sep 2014Developing Coaching Skills for the Workplace3121 Oct 2014 The service provider will adopt a blended learning approach to workshop design for up to 20 learners (volumes may vary depending on uptake of qualifications) These workshops will be delivered to meet the following requirements: where necessary additional materials/activities will be produced to enable learners to meet the guided learning hours of the accredited unit these could include but are not limited to: practical skills demonstrations pre- and post-workshop activities logs and templates LGSS policies, processes and strategies will apply in all circumstances Delegates will be provided with rigorous feedback, including areas for development as part of the quality assurance process. Assignment and assessment outcomes will be shared with LGSS. All assignment and assessment work remains the property of LGSS and the originating author and may be used as an organisational learning resource. 4.2 Timescale The contract is for a period covering the design, delivery, assessment, evaluation and certification of the Certificate in Learning and Development Practice and will take not more that 12 months to complete from the commencement of the first delivered module. Delivery shall commence in January 2014 and include a maximum of 10 delivered training days to be completed by October 2014. All assessment and marking will be completed within 2 weeks of the original hand-in date. Marking and assessment of resubmissions to be completed within 2 weeks of resubmission hand-in. All assessment and marking, including any resubmissions and remarking will be completed within the 12 month timeframe (by 31 December 2014). 4.3 Working methods and codes of practices The following processes and codes of practice need to be followed including (but not exclusive to): Confidentiality and Data protection Equality and diversity Occupational and vocational competence of Delivery Team Complaints 4.4 Quality and performance standards We will expect the service provider to use the LGSS evaluation process and that the aggregate score from Stage 1 evaluations will be no less than 3 per question. 4.5 Reporting The council will allocate a named course owner/contract manager to work with the service provider for the purposes of ensuring successful delivery of this contract The contract will be monitored using the following methods Evaluation delegates and their managers Quality Assurance by a course owner/contract manager e.g. by direct observation Quality assurance sign off of lesson plans and all materials prior to delivery of first workshop All delegates pass each assignment and gain the qualification The contract will be reviewed with the service provider 3 months prior to the end of the contract 4.6 Problem Solving In the event that there is concern on behalf of either party, this should be raised with the other party and a way forward agreed In the event that the level of performance of the service provider is unacceptable, the service provider will be given the opportunity to take remedial action to improve 4.7 Review of Procedures/Change In the event that change(s) to the specification are required, the service provider will be given four weeks notice within which to implement the change(s) Change(s) will be notified to the service provider and authorised by the allocated course owner/contract manager Reasonable costs incurred in making change(s) will be borne by the service provider 4.8 Promotion and Publicity The service provider shall use materials that carry LGSS Organisational and Workforce Development approved logos 4.9 References The service provider shall provide testimonials or the names of two referees who will provide feedback about performance on similar work completed within the previous two years. 4.10 Price Please provide the cost of this activity on the table provided on the quotation form, quoting an all inclusive cost for a minimum of 10 learners plus an all inclusive cost per additional learner up to a maximum of 20 learners. Extra costs invoiced subsequently will not be paid Costs quoted should include any required registration, certification and membership fees 4.11 Delivery In the event that the service provider does not carry out the planned delivery of a workshop, no payment shall be made by the council The council will review numbers of learners booking onto workshops on a regular basis. In the event that there is low take up, the council may reschedule the workshop to a later date. In the event that there is a higher level of demand than predicted the council will negotiate dates with the service provider for additional workshop delivery General items Service providers will provide their own lunch and snacks for any visits to the training venues or the LGSS OWD centre. All activities will be evaluated by delegates on the workshops, using OWD evaluation forms, OWD will carry out the evaluation process Prices quoted will be inclusive of all costs Service providers will be paid by invoice Service providers will maintain their own CPD and provide evidence of this on request We expect that all Learning and Development activity will meet equality and diversity standards      PAGE \* MERGEFORMAT 3   % 2 3 4 w x պsbsbsbsQChHCJOJQJ^JaJ ha9h=4CJOJQJ^JaJ hfhfCJOJQJ^JaJhfCJOJQJ^JaJ h:h:CJOJQJ^JaJ h{"$h{"$CJOJQJ^JaJh{"$OJQJ^Jh{"$h{"$OJQJ^Jh=4OJQJ^JmH sH h=4h=4OJQJ^J h=4h=4OJQJ^JmH sH h:h:h{"$5OJQJh}W5OJQJ  4    [ \ e f  d^gdN  & F;d^`;gdN dgdN $da$gdT dgd:dgda9dgdfd-DM gd=4gd: $da$gdN      [ \ e f ᷩxqcUcGc9ch4CJOJQJ^JaJhCJOJQJ^JaJhL{CJOJQJ^JaJhhaBCJOJQJ^JaJ hY%h fhY%h f5OJQJh{"$5OJQJhT CJOJQJ^JaJhFA`CJOJQJ^JaJhOCJOJQJ^JaJha9CJOJQJ^JaJhl^CJOJQJ^JaJh43CJOJQJ^JaJ ha9ha9CJOJQJ^JaJhXxzCJOJQJ^JaJ '14@Vcw ȺȺ֞Ⱥ֐q`O> hnhCJOJQJ^JaJ h\hUg}CJOJQJ^JaJ h\hCJOJQJ^JaJ h\hhaBCJOJQJ^JaJh fCJOJQJ^JaJh?CJOJQJ^JaJhhaBCJOJQJ^JaJh}\CJOJQJ^JaJhCJOJQJ^JaJh9CJOJQJ^JaJhL{CJOJQJ^JaJh#zCJOJQJ^JaJh;uCJOJQJ^JaJ&'(1$ & F 8d`a$gdN d^gd d^gdT" & FdgdT" d^gdN d^gd,: & FdgdN  & F;d^`;gdN dgdN  4BDNrȺ֛|n^QAQhY%hT"CJOJQJ]^JhT"CJOJQJ]^JhT"hT"CJOJQJ]^JhT"CJOJQJ^JaJ hUg}hUg}CJOJQJ^JaJh,:CJOJQJ^JaJhUg}CJOJQJ^JaJ hUg}h{CJOJQJ^JaJhqCJOJQJ^JaJhg CJOJQJ^JaJh{CJOJQJ^JaJhCJOJQJ^JaJhhaBCJOJQJ^JaJ%&'(1234MW]ųŕ{tbQ@/@ h*h CJOJQJ^JaJ h*hbCJOJQJ^JaJ h*hdvCJOJQJ^JaJ#h*hU<CJOJQJ^JaJ h*h fhY%h f5OJQJh{CJOJQJ^JaJhT"CJOJQJ^JaJhvhT"CJOJQJ]^J"hT"B*CJOJQJ]^JphhT"CJOJQJ]^JhenCJOJQJ]^Jh?henCJOJQJ]^Jh?hCJOJQJ]^J1232z & F dgdN ndgdN dgdN $0d^`0a$gd$0d^`0a$gdN $da$gdN |d^|gd & FdgdG  & FdgdUm$dgdN ]adn~﫚މxjYH7 h*ht]CJOJQJ^JaJ h*h*CJOJQJ^JaJ h*h CJOJQJ^JaJh*CJOJQJ^JaJ h*h>CJOJQJ^JaJ h*h&CJOJQJ^JaJ h*h;CJOJQJ^JaJ h*hO;,CJOJQJ^JaJ h*h/kCJOJQJ^JaJ h*h CJOJQJ^JaJ h*hbCJOJQJ^JaJ h*hiCJOJQJ^JaJ#>AHIQachu}þÙÔ~unfT#hY%hi5CJOJQJ^JaJhR$^JaJ hsdhsdhsd5^JaJh *h *5^JaJ hza5 h *5 hhaB5 hO;,5h;\hSD5h;\ho95h;\h{5h;\h95 h{5hY%h f5hY%h f5OJQJ hY%h f h*h*CJOJQJ^JaJ h*hCJOJQJ^JaJ26Fch|μxk^Qk^D^7hQqCJOJQJ]^JhCJOJQJ]^Jh8*CJOJQJ]^Jh CJOJQJ]^Jh;\&CJOJQJ]^Jh{yCJOJQJ]^JhR$CJOJQJ]^Jh YCJOJQJ]^Jh+CJOJQJ]^JhY%h;CJOJQJ]^J"hY%h f5CJOJQJ]^J hY%h fCJOJQJ^JaJhO;,CJOJQJ^JaJ#hY%h f5CJOJQJ^JaJ!.GV$d$^&`#$/Ifa$gd!}$d$^&`#$/Ifa$gd!-.VWi ]^_`pq·۩sbsb h4h!}CJOJQJ^JaJh!}CJOJQJ^JaJhJh\^JaJhJh\5^JaJ h4h\CJOJQJ^JaJh\CJOJQJ^JaJh\5CJ^JaJh!}5CJ^JaJh4h!}5CJ^JaJ#hJh!}5CJOJQJ^JaJh!}^JaJhJh!}^JaJ$VWR:%%d$^&`#$/IfgdsAs$d$^&`#$/Ifa$gdkd$$Ifl\]"I t 6`^0O#644 layt!}=$ d$^&`#$/Ifgd\kd$$Ifl\]"I t 6`^0O#644 layt!}d$^&`#$/IfgdsAs  :kd$$Ifl\]"I t 6`^0O#644 layt!}$d$^&`#$/Ifa$gd\^`bp$d$^&`#$/Ifa$gd\d$^&`#$/Ifgd\pqR=%%$d$^&`#$/Ifa$gd\d$^&`#$/Ifgd\kd$$Ifl\]"I t 6`^0O#644 layt!}:%d$^&`#$/Ifgdkd\$$Ifl\]"I t 6`^0O#644 layt!}$d$^&`#$/Ifa$gd\$d$^&`#$/Ifa$gd\$d$^&`#$/Ifa$gdsAs%&'()*EFGuvwxz乣x乣gZhCJOJQJ]^J hJh!}CJOJQJ^JaJ#hJh!}5CJOJQJ^JaJh\5CJ^JaJh4h!}5CJ^JaJh!}5CJ^JaJhJh!}^JaJ h4h!}CJOJQJ^JaJhJh!}5^JaJh\CJOJQJ^JaJh!}CJOJQJ^JaJh3CJOJQJ^JaJ&(*R=%%$d$^&`#$/Ifa$gdsAsd$^&`#$/Ifgdkd3$$Ifl\]"I t 6`^0O#644 layt!}*:FGv:%d$^&`#$/Ifgdkd $$Ifl\]"I t 6`^0O#644 layt!}$d$^&`#$/Ifa$gdsAsvxz=kd$$Ifl\]"I t 6`^0O#644 layt!}d$^&`#$/IfgdsAsd$^&`#$/IfgdsAsd$^&`#$/IfgdeRF77 & F dgdN dgdkd$$Ifl\]"I t 6`^0O#644 layt!}"ekt7de˻唇wjjwZJhCxhNSCJOJQJ]^JhCxhCxCJOJQJ]^Jh]rUCJOJQJ]^JhtGhtGCJOJQJ]^Jh;CJOJQJ]^JhtGCJOJQJ]^JhNmCJOJQJ]^Jh fCJOJQJ]^JhY%h;CJOJQJ]^Jh CJOJQJ]^Jh<CJOJQJ]^JhCxCJOJQJ]^JhQqCJOJQJ]^JePQ_d*+V d^gdqJI & F dgdN ndgdN  n5d^5gdN  & F ndgdN  & F dgdtG & F dgdN  ?I}~OPQUY]ϿﮡvdUC1"hY%h(p5CJOJQJ]^J"hY%h f5CJOJQJ]^Jh'r5CJOJQJ]^J"hh 5CJOJQJ]^J h*qh*qCJOJQJ^JaJhKCJOJQJ]^JhYn.CJOJQJ]^Jh7yCJOJQJ]^J h*qhNmCJOJQJ^JaJhqJIhCJOJQJ]^JhqJIhvCJOJQJ]^JhqJIhCJOJQJ]^JhqJIhNmCJOJQJ]^J]_l|cdξξޱueXH8h;\hAxCJOJQJ]^Jh;\hTCJOJQJ]^Jho9CJOJQJ]^JhhCJOJQJ]^Jh;\h{CJOJQJ]^J"ht~h f5CJOJQJ]^JhILCJOJQJ]^JhCJOJQJ]^JhqJICJOJQJ]^JhqJIhqJICJOJQJ]^JhqJIhWCJOJQJ]^JhqJIh(pCJOJQJ]^J"hY%h f5CJOJQJ]^J')*+/VcrѲѢqbP@3hMvCJOJQJ]^Jh+hCJOJQJ]^J"hY%h f5CJOJQJ]^Jh'r5CJOJQJ]^J"hqJIhqJI5CJOJQJ]^J"hILhIL5CJOJQJ]^Jh_CJOJQJ]^JhILhILCJOJQJ]^J"h_h_5CJOJQJ]^Jh*CJOJQJ]^JhkmCJOJQJ]^JhILhkmCJOJQJ]^J"hILh5CJOJQJ]^Jrs (.9:>`ŸŸyl\M;"hY%h f5CJOJQJ]^Jh'r5CJOJQJ]^JhhCJOJQJ]^Jh4CJOJQJ]^JhCJOJQJ]^Jh fCJOJQJ]^Jh9jSh'rCJOJQJ]^J(h9jSh9jSB*CJOJQJ]^Jphh9jSCJOJQJ]^JhMvCJOJQJ]^Jh^zCJOJQJ]^Jh'rh(pCJOJQJ]^Jh'rh'rCJOJQJ]^JV.9:` j ! 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